FAQ

COVID SAFETY

Hotel Chaco has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn more.

DONATION REQUESTS

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission. 

  1. Request Donation
  2.  
  3.  

CHECK-IN /CHECK-OUT

Check-In

Check-in time is 4 p.m.

Check out

Check-out is 11 a.m.

RESORT FEE

$30 Resort Fee includes parking, daily newspaper, access to seasonal outdoor pool and hot tub, access to fitness center, WiFi, and daily in-room bottled water.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

SMOKING

Hotel Chaco is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the resort fee.

PETS

We are happy to welcome dogs to Hotel Chaco. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs.  Please contact reservations at 855.997.8208 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.